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Shipping Policy
shipping made simple
We know potty training doesn’t wait — and neither should your delivery. That’s why we ship from warehouses in the U.S., Australia, Europe, and Asia depending on what’s closest and quickest.
Handling time: 1 business day
Shipping time: Most families receive their order in 5–8 business days
Free shipping: On all orders over $50 or as a part of the bundle
Shipping partners: USPS, UPS, DHL, FedEx, AU Post, Canada Post, NZ Post & more
Tracking: Sent straight to your inbox as soon as your order ships
We always choose the fastest, most reliable route based on where you live.
Note: Some locations (like Alaska, Hawaii, and Armed Forces regions) aren’t eligible for free shipping at this time — we hope to change that soon.
If your order includes multiple items, they may arrive separately depending on availability — but don’t worry, we’ll keep you updated every step of the way.
